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Five Star Help Desk This new script contains a trouble ticket system, knowledge base, interactive step by step trouble shooter and of course ratings and reviews of each article.

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  #1  
Old 02-27-2009, 07:45 PM
miked12345 miked12345 is offline
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Join Date: Feb 2009
Posts: 2
Angry WTH? Does anyone there ever answer e-mails or what??

Hi,

I don't get it- I am a potential customer who is looking to buy 10-25 licenses from this company and no one can even bother to answer a sales question within 2 business days??

I will HOPE perhaps you didn't see the original message sent via e-mail which is why I am trying one more time. This looks to be a good product which is why I am trying one more time rather than blowing you off completely.

Anyway, here is the message from TWO DAYS AGO:

I am the web master for a series of web sites.
We like the looks of your script- but would like to see how it runs in our real environment.
Since you don't have demo version we could try for like 30 days, we would like to try the leased version. Can we do that and at the end of the year buy it? If we like this script, we are looking to purchase either your 10 or your 25 domain license.
Please let us know as soon as you can.
Best Regards,
Mike Davis

---------------------------
Michael Davis
Safeguard Self Defense, LLC
(800) 595-6930
help@pepper-spray-store.com
help@safeguardselfdefense.com
---------------------------

Last edited by miked12345; 02-27-2009 at 07:52 PM.
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  #2  
Old 02-27-2009, 08:01 PM
Tim Mousel Tim Mousel is offline
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Join Date: Jan 2007
Posts: 589
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Hello Mr. Davis,

Your email must have been zapped by my spam folder. I do answer my emails and am not foolish enough to ignore a request of up to 25 licenses! I'm glad you posted here.

Yes, if can get the leased license and then upgrade to an owned license package.

Please let me know if you have any additional questions and I apologize for the email problem.

Thanks,

Tim Mousel
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